Introducing FernWorks: Our New Innovation Division
We're pleased to announce the launch of FernWorks, a new division within Silverfern Technology Consultants dedicated to developing innovative SaaS solutions for the MSP community through comprehensive research and development efforts.
Expanding Our Capabilities
While we continue our core consulting and contracting services for Managed Service Providers and Managed Security Service Providers, FernWorks represents our commitment to building the tools and platforms that MSPs need to thrive in an evolving technology landscape. Our years of direct client work have revealed consistent patterns in the challenges MSPs face, from governance assessment bottlenecks to time-intensive manual processes that could benefit from automation.
This new division handles our research and development efforts, creating software solutions that address real challenges we've observed through years of working directly with MSPs. FernWorks transforms our hands-on experience into scalable platforms that can benefit the broader MSP community. Rather than developing software in isolation, we're building tools that emerge from actual fieldwork and proven methodologies we've refined through countless client engagements.
Our First Project: Governance Guardian
FernWorks is currently developing Governance Guardian, an Azure governance assessment platform designed specifically for MSPs. The platform provides comprehensive analysis across four main categories with 14 distinct assessment types, covering resource governance, identity and access management, business continuity and disaster recovery, and security posture analysis.
The platform emerged from countless client engagements where we repeatedly encountered the same governance challenges. Rather than addressing these issues one client at a time, we decided to build a solution that could help MSPs deliver consistent, professional governance assessments across their entire client base.
You can learn more about Governance Guardian and its capabilities on the FernWorks.io site. The platform demonstrates our four-phase development process: we identify real operational challenges through consulting work and MSP conversations, conduct thorough research and technology assessment, collaborate closely with MSP partners to validate concepts and gather feedback, then deploy production-ready solutions to the MSP community.
We wanted to include some images of the product here, but we highly encourage you to check out the full page on it at the FernWorks site!
Focused on Real MSP Needs
FernWorks operates with a clear mission: build software that solves problems we've personally encountered while serving MSPs. This approach ensures our development efforts address genuine market needs rather than theoretical solutions. We've seen too many software vendors create products that look impressive in demonstrations but fall short when MSPs try to integrate them into real workflows with actual clients.
The division leverages our extensive experience in cloud computing, IT infrastructure, and MSP operations. Every product we develop undergoes testing with real MSP workflows and client scenarios. We're not building software in isolation but creating tools that integrate seamlessly with how MSPs actually work. This means considering factors like client communication requirements, reporting standards, and the practical constraints that MSPs navigate daily.
Our development process includes input from MSPs throughout the design and testing phases. This collaborative approach helps ensure our solutions provide measurable value and fit naturally into existing service delivery models. We understand that MSPs need tools that enhance their expertise rather than replace it, and that any new platform must demonstrate clear return on investment through improved efficiency or expanded service capabilities.
Two Divisions, One Mission
Silverfern Technology Consultants continues providing direct consulting and contracting services through our established practice. MSPs can still engage us for leadership coaching, cloud implementations, IT consulting, server room optimization, and merger and acquisition support. These services remain central to our business and continue growing as we work with MSPs across the United States and Canada.
FernWorks complements these services by developing software solutions that scale our expertise beyond individual client engagements. The division creates tools that help MSPs deliver better services while improving their operational efficiency and profit margins. This dual approach allows us to maintain the personal relationships that define successful consulting while extending our impact through technology that serves the broader MSP community.
FernWorks development reflects our commitment to building solutions that genuinely serve MSP needs while maintaining the trust-based relationships that define our consulting practice. Every project begins with real challenges we've encountered through direct MSP engagement, ensuring our software addresses actual problems rather than theoretical ones. This collaborative approach extends throughout development, with MSP partners providing feedback that shapes both functionality and implementation. The result is software that enhances MSP capabilities while upholding the same standards of transparency and data protection that our clients expect from all Silverfern services.
Moving Forward
FernWorks represents our investment in the future of MSP service delivery. As technology continues evolving, MSPs need tools that help them stay competitive while maintaining the personal service that defines successful provider relationships. The challenge lies in finding software that actually enhances MSP capabilities rather than creating additional complexity or overhead.
We're committed to transparent development and will share our progress as we build solutions for the MSP community. Governance Guardian is just the beginning of what we plan to create through FernWorks. Our roadmap includes additional platforms that address other common MSP operational challenges, always guided by real-world experience and community feedback.
Our consulting practice remains available for MSPs who need direct expertise and guidance. FernWorks extends our ability to serve the community by creating tools that amplify MSP capabilities and improve client outcomes. This combination of personal service and scalable technology reflects our understanding that successful MSPs need both strategic guidance and practical tools to serve their clients effectively.
About Silverfern Technology Consultants: We provide comprehensive IT consulting and leadership coaching services for Managed Service Providers and Managed Security Service Providers. Through our new FernWorks division, we're also developing innovative software solutions that help MSPs deliver better services and grow their businesses.