Values
More than words on a page.
The principles I work by every day. They guide my decisions, and they’re why I’ll tell you when a project isn’t in your best interest.
My Values
Why are these values so important to me? They shape the way I run my business and how I work with every client. Here’s each one.
- 1
Client-Centric Focus
True success comes from understanding and supporting each client’s unique challenges and goals, and tailoring the work to fit.
- 2
Integrity and Ethical Practices
No lock-in tactics. Transparency and honesty with clients, vendors, and community, even when that costs me the engagement.
- 3
Empathy and Compassion
I remember what it’s like to be the sysadmin paged at 2 AM. That shapes how I listen and how I communicate.
- 4
Resilience and Determination
Overcoming personal and professional obstacles taught me to persist through hard problems and keep improving.
- 5
Innovation and Excellence
Staying current and continuously improving so clients get advice that’s relevant today, not five years ago.
- 6
Privacy and Security
Protecting sensitive information is a fundamental duty. I practice the security I recommend, including in my own infrastructure.
- 7
Community and Support
Sharing knowledge freely and supporting local communities, clients, and vendors, even when there’s no immediate business benefit.
Still have questions? That’s what discovery calls are for.
A free 15 or 30 minute call to understand what’s going on and whether I’m the right fit. If I’m not, I’ll tell you, and point you to someone who is. After that, it’s $80/hour with no retainer.